Returns & Exchanges
At First MFG Co., we stand behind the quality of our leather and apparel, offering a 30-day window for returns or exchanges on all items in original, unworn condition. Whether you need a different size or a full refund, our goal is to ensure you are completely satisfied with your gear.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through our portal to ensure tracked and secure transit.
- 3.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the box is securely taped and the new label is clearly visible.
- 4.Drop Off and Process
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
